Defective Cars Recall: CPC Demands Status Report From Toyota, Others

Toyota-avenza

The Consumer Protection Council (CPC), as part of its efforts at safeguarding the interest of consumers, has requested franchise holders of four top world’s car brands in Nigeria to within seven days provide information on the status of their vehicles in relation to the faulty front passenger airbag inflators, which have prompted the recall of the brands’ implicated models from the market worldwide.

The Council, determined to ensure Nigerian consumers, who purchased these implicated models from the franchise holders are not left out of the recall policy, had communicated its position to Toyota Nigeria Limited, Nissan Nigeria Limited, Honda Automobile West Africa Limited and CFAO motors Nigeria, the franchise holders for Mitsubishi vehicles in Nigeria.

CPC’s action came on the heels of the global recall of certain models of the brands from the market due to their front passenger airbag inflators’ defects.

Toyota is reportedly recalling 2.86 million vehicles, equipped with certain front passenger airbag inflators in addition to a total of 12.66 million units already recalled. Honda had recalled 19 million, Nissan is to recall 198,000, while Mitsubishi is to also recall 120,000.

A statement by CPC on Thursday said the Council had already begun to receive complaints regarding burst airbag, which has a correlation with the reason for the on-going recall of vehicles across the world.

The government’s agency, in its letter to each of the brands’ franchise holders in Nigeria and signed by its Director General, Dupe Atoki, demanded a brief on the issue of the faulty passenger airbag inflators, efforts at sensitising the affected customers and the measures at recalling the faulty vehicles.

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