Why People Can’t Access Our e-Auction Portal, Customs PRO Speaks | TheCable

Joseph Attah, spokesman of the Nigeria customs service, says some people are having difficulty in accessing the e-auction portal of the service because of the technical hitches experienced on the day it was launched.

On Tuesday, Hameed Ali, comptroller general of customs, launched the portal meant for the bidding of seized and overtime vehicles.

Ali had said the aim of the platform was to give all Nigerians equal opportunities to partake in bidding for seized vehicles and to increase customs’ revenue.

However, many interested bidders lamented over the unavailability of the platform.

But Attah said the challenges had already been resolved and many people were already accessing the platform.

“Every batch has 48 hours, the first 48 hours elapsed at noon on Wednesday, July 5, and the system completely locks out everybody, automatically sends mails to the winners,” he said.

“That is why some bidders are beginning to experience problems and by Monday, July 10, the system will open again for new set of bidders.”

On designated banks, Attah said for now, it was only Jaiz bank that was on the platform because other banks were having Interswitch issues.

“These other banks will soon be on board as soon as they rectify the issues,” he said.

Attah called on potential bidders to be patient and make use of the bank available on the platform for now until other banks could come on board.

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