Governor Akinwunmi Ambode of Lagos State has inaugurated a 12-member board of the state’s Consumer Protection Agency, charging them to hit the ground running and end sharp practices among retailers, wholesalers and manufacturers.
Ambode said the establishment of the agency became imperative in view of the fact that the state, with its huge population, provides the largest commercial market in Africa with the highest reported cases of daily infractions on consumers’ rights.
“I resolve to ensure that consumers get value for money spent on goods and services.
”The agency is, therefore, meant to complement our reform on the ease of doing business, especially as it affects the development of the industrial, commercial and consumer satisfaction value chain,” he said.
The governor said that his administration had taken another giant stride toward guaranteeing the welfare of residents on a sustainable basis with the inauguration of the board.
“It is a strong demonstration of our commitment to the protection of the rights of consumers and the promotion of consumers’ satisfaction in the state,” he said.
He said that the agency would be an effective service centre for the protection of the interest of consumers, settlement of consumer disputes and for other connected purposes as enshrined in the state’s consumer law.
He charged the board to be dutiful and nurture the agency to become an institution that would guarantee timely delivery of effective services to aggrieved consumers in the state.